Information We Collect
We collect information you provide directly to us, such as your name, email address, company, and project details when you complete forms, request proposals, or subscribe to updates. We may also automatically collect limited technical data, including your IP address, browser type, and pages viewed to help us understand site performance and user engagement.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries, proposals, or support requests.
- Deliver and improve our creative and technology services.
- Send updates, insights, or invitations we believe are relevant to you (you can opt out at any time).
- Monitor site usage, troubleshoot issues, and maintain security.
Sharing & Disclosure
We do not sell your personal information. We may share limited information with trusted partners who help us operate our business (such as hosting providers or analytics tools) or when required by law, to protect our rights, or to respond to lawful requests from public authorities.
Data Security & Retention
We implement technical and organisational measures designed to safeguard the data we control. While no digital system is entirely risk-free, we continuously review our safeguards to mitigate threats. We retain personal information only for as long as needed to fulfil the purposes described in this policy unless a longer retention period is required by law.
Your Choices
You can request access, updates, or deletion of your personal information by contacting us. If you receive marketing communications from us, you may opt out at any time using the unsubscribe link within the message or by reaching out directly.
AI Influencer Chat Data
By engaging with our AI influencer chat experience on www.sanvii.com, you consent to the collection and use of conversation transcripts. We process this chat data to improve model performance, monitor safety, and measure audience engagement. Aggregated metrics and insights may be shared with partnered brands to help evaluate campaign effectiveness; however, we do not disclose personally identifiable details.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact our team at hello@xhadow.in.